Privacy Policy

1. 1. Overview

   Expertz operates a mobile application and website that let users sign up, set up a profile, and access their content management dashboard. We are committed to protecting your privacy and being transparent about the data we collect. By accessing or using the Expertz app or website, you agree to the practices described in this policy.

2. 2. Information we collect

   • Account information: your mobile number, used to sign you in and verify your identity via a one-time password (OTP).
   • Profile information: the basic details you provide during onboarding, such as your name and any optional profile information.
   • Content data: the content you create, upload, or manage within your CMS dashboard.
   • Usage information: standard technical data such as device type, app version, IP address, and timestamps, collected to operate and protect the service.

3. 3. How we use your information

   We use your information to create and secure your account, verify your mobile number, set up and display your profile, provide access to your CMS dashboard, deliver the content you manage, improve the service, and keep the platform safe and reliable. We do not use your data for third-party advertising.

4. 4. Data sharing and disclosure

   We do not sell your personal data. We may share information with trusted service providers (for example, SMS/OTP delivery and cloud hosting) strictly to operate the service, under confidentiality obligations. We may also disclose information when required by law or to protect the rights, safety, and security of our users and the platform.

5. 5. Children's privacy

   Expertz is intended for adults and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without consent, please contact us so we can remove it.

6. 6. Data security

   We protect your data using industry-standard measures, including encryption in transit (TLS/SSL), secure storage, and authentication controls. While we work hard to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. 7. Data retention

   We retain your account and content data for as long as your account is active. When you request deletion, we remove your personal data within 30 days, except where we are required to retain certain information to comply with legal obligations.

8. 8. Your rights

   You have the right to access, update, or correct your information, request a copy of your data, and request deletion of your account. To exercise any of these rights, email us at hello@expertz.app.

9. 9. Cookies and tracking

   Our website may use essential cookies needed for the site to function. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings.

10. 10. Third-party links

    Our app or website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. 11. Changes to this policy

    We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website, and the “Last updated” date will reflect the latest revision. Your continued use of Expertz indicates acceptance of the updated policy.

Expertz is an independent product. CBSE, NCERT and NEP are referenced for curriculum alignment only.